New firms are emerging every day. Most firms are focused on profits and more profits. Their general expectation would be the maximization of wealth. All firms do require proper customer management to enhance user experience and satisfaction. Corporate Social Responsibility should prevail with stakeholders and customers. Managing clients aren’t that easy. Traditional methods aren’t possible as there are many businesses and firms. In this digital era, customer management is possible through software. The Customer Relation Management (CRM) software connects several departments and manages client responses. Here are a few CRM Software:
1. HubSpot CRM
HubSpot CRM is a free, cloud-based software that helps organizations control their sales, advertising and marketing, and customer support activities. It offers tools for control, lead tracking, e-mail advertising, and customer support. HubSpot CRM is known for its intuitive interface and integration with other HubSpot tools.
2. Microsoft Dynamics 365
Microsoft Dynamics 365 is a cloud-based CRM platform that combines CRM and ERP. It offers tools for sales, advertising and marketing, customer support, and field service. Microsoft Dynamics 365 integrates with other Microsoft products, inclusive of Office 365, and provides advanced analytics and reporting abilities.
3. Pipedrive
Pipedrive is a sales-targeted CRM software that facilitates businesses to access their sales pipeline and track offers. It offers functions with contact management, deal monitoring, email integration, and sales reporting. It is known for its intuitive interface and visible pipeline view.
4. Freshworks CRM
Freshworks CRM is a cloud-based CRM software designed for sales teams. It provides functions for contact management, e-mail automation, lead monitoring, and analytics. Freshworks CRM gives AI-powered lead scoring and engagement tracking to aid firms in prioritizing and nurture leads.
5. Insightly
Insightly is a CRM platform specializing in task control and client relationship management. It offers features for contact management, opportunity tracking, task management, and reporting. Insightly is suitable for agencies that need both CRM and project management capabilities.
6. Copper
Copper is a CRM software for Google Workspace (formerly G Suite) customers. It offers features for lead tracking, contact management, e-mail integration, and project management. Copper offers seamless integration with Google Workspace applications.
7. Bitrix24
Bitrix24 is a CRM and collaboration platform giving functions for sales automation, project assessment, contact management, and communication. It has functions for e-mail advertising and marketing, file management, and social intranet. It is apt for firms of all sizes and industries.
8. SugarCRM
SugarCRM is an open-source CRM platform that provides options for sales, advertising, and customer support. It offers customization options and can be deployed on-premises and in the cloud. It is suitable for firms of all sizes and industries.
9. Agile CRM
Agile CRM is a cloud-based CRM platform that offers a comprehensive set of features for sales, advertising, and customer support. It provides tools for contact management, lead tracking, e-mail advertising and marketing, social media integration, and project management. Agile CRM focuses on automation and affords a user-pleasant interface for handling consumer relationships and driving sales.
10. Infusionsoft By Keap
Infusionsoft by Keap is a CRM and marketing automation platform for small firms. It gives capabilities for contact management, lead nurturing, e-mail advertising, e-shopping, and analytics. Infusionsoft allows firms to streamline their sales and marketing methods and affords tools for personalized conversations with clients.
11. Bpm’online CRM
bpm’online CRM is a cloud-based CRM platform offering sales, advertising, and customer support abilities. It provides features for contact and lead management, campaign management, and customer support automation. It affords a unified view of customer information and supports process automation to improve efficiency and consumer engagement.
12. Monday.com
Monday.Com is a task management and collaboration platform are used as a CRM device. It gives features for team collaboration, project management, and tracking. Monday.Com allows teams to manage user interactions, track offers, and streamline workflows in a visual and customizable interface.
13. Nimble
Nimble is a social CRM platform that integrates contact management, social media engagement, and sales intelligence. It offers functions for contact organisation, social media tracking, e-mail monitoring, and sales pipeline control. Nimble helps companies build higher customer relationships by providing insights and context from social media interactions.
14. Oracle CRM
Oracle CRM is a professional-grade CRM platform that with several sales, advertising and marketing, and service functions. It offers tools for contact management, opportunity management, lead tracking, and customer support automation. Oracle CRM integrates with different Oracle products and gives advanced analytics and reporting capabilities.
15. SAP CRM
SAP CRM is a complete CRM solution that facilitates businesses to manipulate their client relationships, income, advertising, and service features. It gives tools for control management, lead monitoring, campaign management, and service ticketing. SAP CRM affords a 360-degree view of consumer interactions and supports integration with other SAP modules.
16. Zendesk Sell
Zendesk Sell (formerly Base CRM) is a sales automation tool that helps businesses streamline their sales approaches. It offers capabilities for contact management, lead monitoring, deal management, and sale analytics. Zendesk Sell gives mobile apps and integrations with sales and marketing tools.
17. Apptivo
Apptivo is a cloud-based CRM platform that offers several commercial enterprise management applications, which include CRM, project management, invoicing, and help desk. It offers features for contact management, lead monitoring, opportunity management, and customer service automation. Apptivo is suitable for small and medium-sized groups seeking out an all-in-one solution.
18. Salesflare
Salesflare is a CRM platform designed for sales teams. It offers functions for control management, e-mail automation, pipeline tracking, and analytics. It leverages automation and data enrichment to aid sales teams in constructing better relationships with their stakeholders and customers.
19. Vtiger CRM
Vtiger CRM is a cloud-based CRM platform that offers features for contact management, lead tracking, opportunity management, and customer support automation. It provides customization options and integrations with different commercial applications. Vtiger CRM is appropriate for firms of all sizes.
20. NetSuite CRM
NetSuite CRM is a cloud-based CRM for sales force automation, advertising automation, and customer service. It delivers services and tools for contact management, lead tracking, marketing, and case management. It integrates with several NetSuite modules, imparting a unified platform for managing consumer relationships.
